overview:

Thank you for choosing Pranakrit! We are dedicated to providing our customers with high-quality skincare products that prioritize sustainability and your well-being. Please take a moment to review our refund and return policy.

no refunds or returns policy:

As part of our commitment to sustainability and the safety of our customers, Pranakrit does not accept returns or offer refunds on any purchases. Once an order is placed, it is final.

exceptions:

• If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will be happy to assist you in resolving the issue.
• If there is a mistake with your order (e.g., incorrect product or quantity), please reach out to our customer support team within 7 days so we can rectify the issue.

why we have this policy:

At Pranakrit, we focus on reducing waste and promoting eco-conscious practices. By not accepting returns or refunds, we help minimize the environmental impact associated with shipping and restocking items. Additionally, our products are made with natural ingredients, and for safety reasons, we cannot accept items that have been opened or used.

customer satisfaction:

Your satisfaction is important to us. If you have any concerns or questions about our products, feel free to contact our customer support team using the form below. We are here to help and will do our best to ensure you are happy with your purchase.

Thank you for supporting Pranakrit and for choosing skincare that values both your health and the planet.